Return Policy

Most items come with a 30 Day Money Back Guarantee. Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase within 30 days in its original packaging along with your receipt. See “How to return an order” below. Please note that your original shipping cost will not be refunded, unless you received a damaged or incorrect item.

Exclusions:
Items that state they are nonreturnable in the description of the item. Items that have been modified, for example, ring sizing. Some modified items may be returned with a restocking fee; please inquire. Items that have been special ordered or custom crafted for you. You will be contacted at the time of your order to be given an estimated delivery date and informed that the item is nonreturnable.

How to Return an Item:
Items may be returned in person to Fox Fine Jewelry in Ventura, CA. If you are returning by mail, please follow these steps:

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