Voted “Best place to work in Ventura County,” Fox Fine Jewelry is an independent, family owned store that specializes in on-premises custom jewelry and repairs. Fox Fine Jewelry was named “America’s Coolest Jeweler,” the most prestigious jewelry award in the nation, and has been voted #1 in the county since 2008. Owned by Certified Gemologist and Master Jeweler George Fox and his wife Debbie, they are dedicated to their community, actively supporting numerous charities and displaying local artists. The entire staff is dedicated to top-notch customer service, jewelry and gem education, and are team-players. Employees are a part of the Fox Fine Jewelry family, including their resident dog!
This is a part-time or full-time position. Sales associates develop lasting relationships with clients, helping them with the sale from start to finish, from the initial introduction to ensuring they're happy with their purchase. They help design custom jewelry pieces for clients, identify needed repairs, and educate clients on jewelry and gemology in the course of their sales presentation. All sales associates are certified in jewelry and gemology, and are constantly making efforts to learn more!
Customer service and follow-up
Develop relationships with clients
Identify repairs, help design custom jewelry, and sell jewelry and diamonds
Store maintenance, including display and cleaning
Opening and closing the store
Some at-home learning is required
Jewelry experience is preferred but not required. We will train the right candidate!
Two years experience in customer service, hospitality, or restaurant is required
Exceptional customer service skills
Self-starter entrepreneurial attitude
Strong attention to detail
Strong computer skills
Excellent written and verbal communication skills
Available weekend and evening hours, including some holidays
Able to lift 20 pounds
Willing to invest time in learning - you will become a Certified Sales Associate in jewelry
Sales associates earn a base salary plus commission. Most sales associates earn $40,000 to $55,000 for full time work. It typically takes several months to achieve this level of financial success for associates. For those with no jewelry knowledge or retail sales experience it can take a year.
Health Insurance, PTO/Sick/Vacation, 401k, and great discounts on jewelry and jewelry repair!
All staff and customers are required to wear masks and socially distance. Plexiglass dividers are installed throughout the store and common surfaces are regularly sanitized.
Apply by submitting your resume and cover letter to Debbie Fox at email@example.com. To be considered, cover letters must include your favorite gemstone. Thank you!